Our delivery routes
- Monday: Njoro route
- Tuesday: Sita route
- Wednesday: Mawanga route
- Thursday: Pipeline route
- Friday: Subukia route
- Saturday: Lanet route
We serve Nakuru, Naivasha, Gilgil, Njoro, Molo, Rongai and nearby stops. Tell us your location when you order and we will confirm which route and day your order joins.
Collecting from the shop
Collect from Pinkam House, Ground Floor, Horo Drive, Nakuru, Monday to Saturday, 8am – 6pm · Closed Sunday. Bring your order code or the phone number you ordered with.
Outside our routes
We send orders across Kenya through reputable couriers such as G4S and Fargo, or trusted matatu logistics where practical. The courier charge and expected time are confirmed with you before we dispatch.
When your order arrives
Please count and check the goods when they are handed over, and tell the driver straight away if anything is missing or damaged. It is much easier to fix at the door.
Returns
- Wrong, damaged or short items: tell us within 48 hours of delivery or collection, with a photo if you can. We will replace the item, credit your account or refund you.
- Unopened goods you no longer want: may be returned within 7 days in their original packaging, with your receipt, at our discretion.
- Food, condiments and hygiene products cannot be returned once opened, for safety reasons, unless they were faulty.
Refunds
Refunds are made the way you paid: cash, M-Pesa reversal or payment, or a credit to your account. We aim to settle within 3 working days of agreeing the return.
Talk to us
Call or WhatsApp 0722 886 026, or email info@mkimon.co.ke. Quote your order or receipt number.